Privacy Policy

PRIVACY POLICY

This privacy policy sets out how Evolve Somerville Pty Ltd ABN: 46 637 654 749 upholds your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (“Privacy Act”). This Privacy Policy is effective from 24 Marchr 2022.

Evolve Somerville may collect the following information:

  • Name
  • Contact information including email address and mobile
  • Date of birth
  • Emergency contact person
  • Bank account and/or credit card details
  • Payment history
  • Demographic information such as postcode, preferences and interests
  • Sensitive informations*

 *SENSITIVE INFORMATION

For the purposes of this Privacy Policy, sensitive information means the information a member has disclosed to Evolve Somerville about their physical and mental health and well being.

Sensitive information will only ever be used for providing services to you and to comply with government regulations. Such information will not be used or disclosed for any other purposes without consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of Evolve Somerville, or any member of the public, or to lessen a serious threat to a person’s health or safety. For the purposes of this Privacy Policy sensitive information is a subset of personal information.

The types of sensitive information generally collected by Evolve Somerville include information relating to:

  • Your COVID-19 vaccination status
  • Whether you are pregnant
  • Whether you are on any medication
  • Other health related information that is necessary to properly advise you about fitness training.

WHAT WE DO WITH THE INFORMATION WE GATHER

Evolve Somerville will only use and disclose your personal information so we can provide you with the services you have requested as well as for the following directly related secondary purposes:

  • Managing your account with Evolve Somerville
  • To improve our products and services
  • Send promotional emails and sms (short message services) to you about new products, special offers or other information which we think you may find interesting using the email address or mobile number that you have provided
  • Contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • Complying with government regulations and record keeping requirements.

Evolve Somerville will never sell your personal information, or disclose your personal information to any third parties.

MARKETING

Where we have obtained your consent to do so, or in circumstances where you would reasonably expect that your personal information would be used or disclosed for this purpose, we may contact you from time to time with marketing material about our other products. At any time you may opt out of receiving this marketing material. Your consent to receiving this information will remain current until you opt out.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent loss, misuse, and unauthorised access, use, modification, disclosure, alteration, or destruction we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

However, you should keep in mind that the transmission of information over the Internet is not completely secure or error-free. In particular, e-mail sent to or from this website may not be secure, and you should therefore take special care in deciding what information you send to Evolve Somerville via e-mail.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies (Google Analytics) to identify which pages are being used. This helps us analyse data about web page traffic and improve the Evolve Somerville website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

We also use Google cookies for remarketing to advertise online.

How does our remarketing activity affect you?

  • When you visit the Evolve Somerville website, our web server will drop a cookie on your browser
  • If you leave the Evolve Somerville website to visit another website which is part of the Google network, you may be served our ad
  • The remarketing cookie will be valid for 30 days.

You can remove our remarketing cookie by deleting your Internet browsing history and clearing your cookies. This can be done through the tools/settings function of your Internet browser.

Overall, cookies help Evolve Somerville provide you with a better Evolve Somerville website, by enabling Evolve Somerville to monitor which pages you find useful and which you do not. A cookie in no way gives Evolve Somerville access to your computer or any information about you, other than the data you choose to share with Evolve Somerville.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Evolve Somerville website. You can opt out of Google’s use of cookies by visiting Google’s Ad Settings.

QUESTIONS AND COMPLAINTS

For further information regarding this Privacy Policy or to make a complaint about the steps taken by Evolve Somerville to protect your personal information or privacy, please contact Evolve Somerville at [email protected].

We will investigate any complaints received in writing and do our best to resolve them as soon as possible.

If you are not satisfied with the result of your complaint to Evolve Somerville, you can refer your complaint to the:

Office of the Australian Information Commissioner

Phone: 1300 363 992 (local call cost, but calls from mobile and pay phones may incur higher charges). If calling from overseas (including Norfolk Island): +61 2 9284 9749

TTY: 1800 620 241 (this number is dedicated to the hearing impaired only, no voice calls)

TIS: Translating and Interpreting Service: 131 450 (If you don’t speak English or English is your second language and you need assistance and ask for the Office of the Australian Information Commissioner)

Post: GPO Box 2999 Canberra ACT 2601
Fax: +61 2 9284 9666
Email: [email protected]